The Empathix Process

The Empathix Process is a transformative framework for communication and relationship-building, centered around the seamless integration of empathy and emotional intelligence. This innovative methodology empowers individuals and teams to connect on a deeper level, fostering authentic understanding, collaboration, and positive interactions. By mastering the art of empathetic communication and harnessing emotional intelligence, Empathix enables participants to navigate diverse situations with grace, adaptability, and a profound impact, ultimately leading to enriched connections and enhanced outcomes in both personal and professional spheres.


When it comes to communication and relationship building, our first step has to be increased awareness. Awareness of ourselves, others, and the situations we encounter. During this step, we assess not only emotions, but also positive and negative triggers, and how our mindset can impact conversations.
Once we have assessed the situation, is is time to plan for the conversation. During this step, we must focus on timing, style, and goals. We evaluate the power that exists in relationships and how we can better address all participants. By considering conversations before we have them, we can increase understanding and success.



The final step is to focus on how we express ourselves during an interaction. Regulating our emotions and focusing on our non-verbal cues allows us to show congruence in our messaging. Using empathy to validate others allows compassion and connection to grow. During this step we focus on the adage: It doesn’t matter what you say. It only matters what they hear.

The Empathix Process is a proprietary framework developed from the research and experience of founder, Stevie Dawn Carter, PhD. When utilized with models of empathy, conflict, feedback, accountability, and more, we are able to truly implement and integrate emotional intelligence into all parts of our life. Every Empathix program is based on the Empathix Process, creating a solid foundation for emotional intelligence growth.
Resources and Research
Carter, S. D., PhD (2022). Always Be The Shark: Reclaiming your Story to Reclaim your Life. KWE Publishing, LLC.
Carter, S. D. (2013). Emotional intelligence: A qualitative study of the development of emotional intelligence of community college students enrolled in a leadership development program [Doctoral Dissertation, Colorado State University].
Brasseur, S., Gregoire, J., Bourdu, R., & Mikolajczak, M. (2013). The Profile of Emotional Competence (PEC): Development and Validation of a Self-Reported Measure that Fits Dimensions of Emotional Competence Theory. PLoS Onehttps://doi.org/10.1371/journal.pone.0062635
Goleman, D. (1998). Working with Emotional Intelligence. Bantam.
McLaren, K., M.Ed. (2010). The Language of Emotions: What Your Feelings are Trying to Tell You. SoundsTrue.